Get in touch
Contact us
We are a small Canadian team, and we read every message. Whether you have a question about finding a therapist, spotted something that needs fixing, or want to be listed in the directory, we would love to hear from you. The quickest way to reach us is by email:
We aim to reply within two business days. Please include enough detail for us to help you quickly.
VettedCare is not an emergency service
We are a directory that helps you find practitioners. We cannot respond to crises and we do not monitor messages around the clock. If you or someone you know is in danger or in crisis, please do not wait for an email reply.
Call or text 988 (Canada's Suicide Crisis Helpline), available 24/7, or visit our crisis resources page for more immediate help.
Who to contact
Everything reaches the same inbox at hello@vettedcare.ca. To help us route your message, a quick note on what to mention:
General questions
Help using the site, feedback, or a correction to a listing. Start your subject line with “Question” and tell us what you were trying to do.
Practitioners who want to be listed
If you are a registered therapist or counsellor in Canada and would like to join the directory, email us with “Listing” in the subject line. Include your name, profession, your governing college or association, and the province where you practise.
Please do not send sensitive personal or health information by email. Email is not a secure channel, and we only need enough to point you in the right direction.